Refund policy
Return & Refund Policy
Regency Rare Coins LLC
Effective Date: 3/24/2026
Contact: contact@regencycoins.com
At Regency Rare Coins LLC, we specialize in rare and collectible coins, which are subject to market volatility and price fluctuations. Due to the nature of these assets, all sales are considered final unless otherwise stated below.
No Returns or Refunds
All purchases are final sale. We do not accept returns, refunds, or exchanges once an order has been completed.
Rare coins and precious metal markets can fluctuate significantly. As such, we cannot assume the risk of market movement after a transaction has been executed.
Pre-Approval for Exceptions
If you believe your situation may warrant a potential exception, you must contact us prior to making your purchase to request written pre-approval.
- Requests must be submitted via email to: contact@regencycoins.com
- Any exception must be explicitly approved in writing before checkout
- Without pre-approval, all standard terms of this policy apply
Order Cancellations
- Orders cannot be canceled once they have been shipped
- Any cancellation requests must be made before shipment and are subject to approval at our sole discretion
Shipping & Risk of Loss
Once an order has been shipped, ownership and risk of loss transfer to the customer. We are not responsible for delays caused by shipping carriers. We are not responsible for items after they have been marked as delivered by the shipping carrier. Please make sure all shipping addresses entered during checkout are secure and private. We may require signature confirmation for certain more expense purchases. If you would like to request specific shipping instructions, please email us BEFORE placing a purchase.
Damaged or Incorrect Items
In the rare event that you receive an item that is materially incorrect (e.g., wrong coin), you must notify us within 48 hours of delivery.
- Email: contact@regencycoins.com
- Include your order number and clear photos of the item received
We will review the issue and determine an appropriate resolution at our discretion.
Fraud Prevention & Chargebacks
By completing a purchase, you agree to this policy. Unauthorized chargebacks or payment disputes may result in:
- Permanent ban from future purchases
- Collection actions for recovered funds
- Reporting to relevant fraud prevention agencies